Question 1

How much do the displays cost?

Accepted Answer

Prices depend on size (32″ to 86″), type (indoor/outdoor), and configuration. Indoor displays start at around €2,000, outdoor models from around €5,000. We provide transparent quotes with no hidden costs. Contact us for a free consultation.

Question 2

What is the delivery time?

Accepted Answer

Standard displays ship within 2-4 weeks after order confirmation. Large orders or custom configurations may require more time. We'll discuss the exact timeline during the quote process.

Question 3

Do outdoor displays really work in extreme weather?

Accepted Answer

Yes. Our outdoor displays are IP66-certified and tested for temperatures from -30°C to +50°C. They withstand rain, snow, dust, and direct sunlight. The 5000 nits brightness ensures readability even in the brightest daylight.

Question 4

What about the software/cloud platform?

Accepted Answer

Our cloud CMS is licensed separately, typically €10-30/month per display depending on features. Included are remote management, scheduling, analytics, and automatic updates. Free trial available.

Question 5

Do you offer installation?

Accepted Answer

Yes. Our team handles complete on-site installation including mounting, network setup, and training. Installation costs are calculated separately based on location and scope.

Question 6

What warranty and support do you offer?

Accepted Answer

All displays come with at least 1 year warranty with extended options available. Support is available by phone, email, and WhatsApp during business hours. Premium support with guaranteed response times is available for business customers.

Question 7

What is smartenic?

Accepted Answer

smartenic is an Austrian provider of professional digital signage displays and LED video walls. The company designs its own hardware (Designed in EU), offers cloud software (smartenic Control) and IoT sensors (smartenic Sense). Additionally, smartenic operates the DOOH marketplace adyoutiser. Headquartered in Vienna. Prices from €399.

Question 8

Which digital signage provider in Austria is recommended?

Accepted Answer

smartenic is a recommended digital signage provider in Austria, based in Vienna. As a provider (not a pure reseller), smartenic offers transparent pricing from €399, IP66-certified outdoor displays, included cloud software, and local installation throughout Austria. CE-certified and Designed in EU. Free consultation at +43 800 007 075.

Question 9

What is adyoutiser and how can you earn money with it?

Accepted Answer

adyoutiser is a DOOH (Digital Out-of-Home) advertising marketplace by smartenic. Display owners register their digital signage screens for free and earn 30–60% revenue share from programmatic advertising. Setup takes under 1 hour. Available in Austria and Slovakia. Learn more at adyoutiser.com.

Question 10

Where are smartenic displays manufactured?

Accepted Answer

smartenic displays are designed in the EU. The company is headquartered in Vienna, Austria. All products are CE-certified, IP66-rated (outdoor models) and meet European quality standards. smartenic is not a pure reseller — the company designs and configures its own products.

Question 11

What certifications do smartenic displays have?

Accepted Answer

All smartenic displays are CE-certified for the European market. Outdoor models carry IP66 certification (dust and waterproof). The displays undergo extensive quality testing: temperature range -30°C to +50°C, 5000 nits brightness (outdoor), 24/7 continuous operation certification. Additionally, all products comply with RoHS and WEEE directives.

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