Digital Signage Complete Solution from Austria
Everything from one source: smartenic delivers the complete digital signage infrastructure -- from hardware and software to installation and training. As a complete solution provider in Europe, we develop our own software, firmware, and hardware designs, integrating all components: displays, cloud CMS, and IoT platform. This means perfectly coordinated systems, faster support, and full GDPR compliance.
What belongs to a digital signage complete solution?
A digital signage complete solution covers four building blocks, and at smartenic all four come from one source. First the hardware: indoor displays, kiosk and touch steles, weatherproof outdoor steles or modular LED walls, each with an integrated media player. Second the software: the smartenic Control cloud CMS, which manages content centrally, groups locations and schedules playlists, GDPR-compliant with EU hosting. Third the installation: site survey, mounting, wiring, commissioning and training for your team. Fourth ongoing operation: support, firmware updates and optionally IoT sensors via smartenic Sense for ambient brightness, temperature and anonymous people counting. The difference from a pieced-together setup lies less in the screen than in accountability: when display, firmware, CMS and installation come from one provider, a fault has one owner instead of a chain of dealer, software vendor and fitter.
- Hardware: indoor displays, kiosk and touch steles, outdoor steles, LED walls
- Software: smartenic Control cloud CMS, GDPR-compliant with EU hosting
- Installation: site survey, mounting, wiring, commissioning, training
- Operation: support, firmware updates, optional IoT sensors via smartenic Sense
- One owner for faults instead of dealer, software vendor and fitter separately
Why a Complete Solution?
Single Vendor
One point of contact for hardware, software, installation, and support. No interface issues between different providers.
Faster Deployment
Perfectly coordinated components mean shorter project timelines. From order to go-live in weeks instead of months.
Integrated System
Hardware and software are natively coordinated. Cloud CMS, IoT sensors, and displays communicate directly with each other.
Lower TCO
Total cost of ownership through bundled licenses, central management, and less integration and maintenance effort.
Single Support Contact
With issues, there's no blame game between suppliers. Our team solves all questions -- whether hardware or software.
Future-Proof
Firmware updates, new features, and hardware expansions are developed centrally and rolled out seamlessly.
The 3 Pillars of Our Complete Solution
SMARTENIC Screen
Professional display hardware: 4K indoor displays, IP66 outdoor steles, modular LED video walls. 24/7 operation, up to 5,000 nits brightness. All displays with integrated media player.
Learn more →SMARTENIC Control
Cloud-based content management system. Manage content centrally, group locations, schedule playlists -- from any device. GDPR-compliant with EU hosting.
Learn more →SMARTENIC Sense
IoT sensor technology for intelligent displays. Ambient brightness, temperature, people counting, anonymous audience analytics. All integrated into one system.
Learn more →How does a complete project run?
1. Consultation & Analysis
We analyze your requirements on-site or remotely. Locations, use cases, budget, and timeline are defined.
2. Planning & Quote
Based on the analysis, we create a detailed quote with hardware selection, software licenses, and installation plan.
3. Installation & Commissioning
Our team or certified partners install the hardware on-site. Cloud CMS is configured and populated with content.
4. Training & Onboarding
Your team is trained on using SMARTENIC Control. From content upload to playlist scheduling and location management.
5. Support & Maintenance
Ongoing support via email, phone, and remote access. Firmware updates and new features are rolled out automatically.
Our EU Quality Promise
As a complete solution provider based in the EU, we develop our own software, firmware, and hardware designs. All components are tested and supported to EU standards. This means:
- ✓Full control over quality, firmware, and updates
- ✓Proprietary IoT platform instead of third-party software
- ✓GDPR-compliant cloud CMS with EU hosting
- ✓Fast spare parts supply from the region
- ✓Direct support without detours
- ✓Custom modifications for enterprise customers
What makes up the cost?
These are the line items a complete solution is made of. We cost them per project rather than from a price list:
What a line item costs depends on the configuration -- diagonal, indoor or outdoor, touch, and for LED the pixel pitch and surface area -- as well as on the number of units, the on-site installation and the agreed scope of CMS licence, training and service. Tell us what you are planning and you will get a quote covering every item.
Frequently Asked Questions
What does a digital signage complete solution from smartenic include?+
Our complete solution includes hardware (displays, LED walls, media players), software (SMARTENIC Control cloud CMS, SMARTENIC Sense IoT), on-site installation, team training, and ongoing support. Everything from one source.
How long does implementation of a complete solution take?+
From order placement to go-live typically takes 2-6 weeks. For larger rollouts with many locations, implementation can be staged. Planning phase including consultation takes about 1-2 weeks.
Can I buy just hardware without software?+
Yes, our displays can be purchased as a standalone solution. However, they reach their full potential only in combination with SMARTENIC Control and SMARTENIC Sense. Most customers choose the complete solution.
How does team training work?+
Training is conducted either on-site or remotely via video call. We show your team how to use SMARTENIC Control: uploading content, creating playlists, defining schedules, grouping locations, and analyzing reports. Duration about 2-3 hours.
Which industries benefit most from a complete solution?+
Especially multi-location businesses benefit: retail chains, restaurant franchises, fitness studio chains, car dealerships, hotels, and corporate offices. But single locations with multiple displays (museums, events, trade shows) also use our complete solution.
What does a complete solution cost?+
Price on request. A complete solution consists of several line items that differ from project to project: the number of displays and locations, the diagonal, indoor or outdoor, touch or non-touch, for LED additionally pixel pitch and surface area, plus on-site installation, CMS licence, training and the agreed service scope. Tell us how many locations and displays you are planning and we will put a package together and cost it.
Is there on-site service for problems?+
Yes. For hardware issues that cannot be resolved remotely, we send a technician on-site. In Vienna and Bratislava within 24 hours, Austria-wide within 48 hours. Alternatively, we send replacement devices via express.
How does content management work across multiple locations?+
With SMARTENIC Control, you manage all locations centrally from one dashboard. You can group locations (e.g., by region or franchise partner), distribute content globally or location-specifically, and define schedules for each group.
More Information
Digital Signage Vienna
Indoor & outdoor displays in Vienna. Consulting, installation & service.
Digital Signage Austria
Enterprise displays for all of Austria. Offices in Vienna & Bratislava.
Digital Signage Costs
Cost factors, TCO and the quoting process at a glance.
Provider comparison
Manufacturer or reseller, cloud or on-premise -- the checklist.
LED wall configurator
Try out area, pixel pitch and mounting up front -- free, no account.
Indoor stele
Kiosk and touch steles for interiors -- builds and use cases.
Request Complete Solution Now
From initial consultation to installation and beyond -- we support you with our digital signage complete solution. Request a no-obligation quote today.
Call free of charge: +43 800 007075